
Angeli Ho
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Total activity51
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Last activity
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Activity overview
Latest activity by Angeli Ho-
Angeli Ho commented,
I agree it is necessary for us to have a read only field. Some fields are populated from a 3rd party system through integration and I do not want agents to make changes to those fields
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Angeli Ho commented,
I still do not see any solutions of how to show all articles on category page without clicking on button.
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Angeli Ho commented,
From the above script, Project_family is hardcoded. 'https://help.yourDomain.com/api/v2/help_center/articles/search.json?query=Project_family'; I would like to search by article label. How can I pa...
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Angeli Ho commented,
Need a tool with information to help the administrator troubleshoot the system. We have 3 system admins and sometimes I do not know why certain things happen and need to look for which admin do wha...
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Angeli Ho commented,
It is a waste of this home dashboard page that we are not able to customize for the agents. Please think about this.