Jake Russell

1. Community
2. Feedback - Help Center (Guide)
3. The structure of user segments enforces too much restriction on knowledge base content, forcing our customers to create an overwhelming and unscalable number of segments

I'm just starting out with Zendesk, and this is such an important feature for me and my business. Zendesk, are there any updates to this that you can share with the community?

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• Jake Russell
• Created July 28, 2022 19:50
• 3 votes

1. Guide
2. ...
3. Working with articles in the knowledge base
4. Setting view permissions on articles with user segments

Can I set the visibility of an article to multiple user segments?

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• Jake Russell
• Created July 27, 2022 14:56
• 0 votes

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Google Data Studio Integration

I agree that this would be incredibly useful to have access to this integration so all data could be viewed inside of Google Data Studio.

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• Jake Russell
• Created November 27, 2020 12:33
• 0 votes