
Customer Support Manager
-
Total activity9
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes3
-
Subscriptions1
Activity overview
Latest activity by Customer Support Manager-
Customer Support Manager commented,
Hi Graeme Carmichael Thank you so much for your help that was a great help :-) Regards, Anat
-
Customer Support Manager commented,
HI Graeme Carmichael Yes exactly Thanks Anat
-
Customer Support Manager commented,
Hi Graeme Carmichael I tried to implement this but for a specific ticket I see that it was updated 12 times obviously when I try to use the Metric Filter and choose 1 it will not show that ticket ...
-
Customer Support Manager commented,
Hi Thanks @... & @... Anat
-
Customer Support Manager commented,
Hi We use Macro to send a first response to a customer notifying him that we have started to work on the ticket. this is a public comment and I am tagging the ticket as well but how can I calcula...