Casey Birkholz
-
Total activity51
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes17
-
Subscriptions22
Activity overview
Latest activity by Casey Birkholz-
Casey Birkholz commented,
Can you confirm this was rolled out? I set 26 articles to publish at 1am CT today and none of them were published. (All of our articles have content blocks or will soon. We have over 700 articles.)
-
Casey Birkholz commented,
Similar use case. My team uses the same images for multiple audiences. New articles and updates are frequent with frequent product enhancements - I am saving images, sharing with my Tech Writers, a...
-
Casey Birkholz commented,
I use Content Blocks for more than 200 articles as well. I used a workaround by creating a 2nd CB that is identical but added v2 to the title. We use them for legal disclaimers at the bottom of all...
-
Casey Birkholz commented,
When will we be able to run a report in Explore based on labels? I have a label I used on 30 articles related to a specific project. The articles are found across various categories and sections. I...
-
Casey Birkholz commented,
We need this! I have to report out on article use for a specific project - I could pull 1 report based on labels but instead, I have to manually pull 9 reports every week and review 1x1 to capture ...
-
Casey Birkholz commented,
I would say we would probably use it weekly. Over time, it could be hundreds of articles.
-
Casey Birkholz commented,
Done - thanks!
-
Casey Birkholz commented,
This would be amazing. I often find myself copy/pasting all the HTML into an external editor to find and replace multiple items and then pasting it back in but it would be great to have that functi...
-
Casey Birkholz created a post,
Default Edit Bar to Closed: Links to Headers Land Too Low
Many of our knowledge base users are internal agents or even admins. For agents & admins, links to headers are hidden by the Edit bar - so users can't tell where they landed. (Example below.) This ...
-
Casey Birkholz commented,
I spoke too soon - it is letting me type the email address now and save the link, but I can't save the update: