Betty
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Total activity56
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Last activity
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Activity overview
Latest activity by Betty-
Betty commented,
Agreed. We can only make improvements if free-text reporting is available.
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Betty commented,
Are we able to edit Merge Comments in Admin? Some requesters think we're closing tickets, and miss the merge information, so I'd like to edit the comments to be clearer.
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Betty commented,
We use internal documentation via the help center. There are some articles that we use to pull common replies not yet created as Macros, so the "Copy Conversation" feature is great, but it only all...
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Betty commented,
@yaniv I recommend using the Filter option in Search results until this is figured out.
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Betty commented,
Completely agree. Hoping this comes sooner than later!
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Betty commented,
Having the same issue, so I figured I'd share this here. https://support.zendesk.com/hc/en-us/articles/360043226093?page=1#comment_1260800313269
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Betty commented,
@... Our Help Articles have been live since 2017 and are updated regularly. We've had this same issue with images not appearing. There will be 4-employees all looking at the same Help Article, with...