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Nate Laff
Joined Apr 16, 2021
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Last activity Feb 21, 2025
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Latest activity by Nate Laff
Nate Laff created a post,
I have added iOS SDK to app. It goes through the prechat form, but what I notice is after it asks the questions for visitor info, no flow conintues. Only after the visitor sends another message does the chat actually begin for me to pick up in the chat app.
As you can see in the screenshot below, I sat there waiting… then eventually sent the “Hello” and the chat was requested. This isn't a great user experience for sure.
Is this a bug? Am I doing something wrong in config?
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Posted Feb 21, 2025 · Nate Laff
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Nate Laff commented,
Same thing has been happening to be recently. Sometimes I get logged out multiple times in the same day. This is not limited to SSO. I have tried logging on with my regular username/password as well and it still does thing same thing.
Using 2.15.1 on iOS 15.0.1
View comment · Posted Oct 13, 2021 · Nate Laff
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Nate Laff commented,
Agreed. What happened to this?
View comment · Posted Jan 10, 2021 · Nate Laff
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