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Lester Gaddy
Joined Apr 16, 2021
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Last activity Oct 27, 2021
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Latest activity by Lester Gaddy
Lester Gaddy commented,
Community comment Q&A - Objects, workspaces, and rules
I'm creating a First Reply Time SLA and it appears to be firing on applicable tickets in the view, but I set the time to be 10mins, and it is showing on the view as 2 days from now. I'm new to here, can anybody give me some insight as to what's going wrong?? Thanks!
View comment · Posted Dec 20, 2020 · Lester Gaddy
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