Hi Ivan Munoz ,

I just came across your post recently, I'm curious if you were able to solve this issue, or if you were still looking for a solution. I did a bit of research, and will share some ideas below:

Organizations don't inherently have the ability to run triggers or automations, only in the context of tickets. I also checked the search and placeholders references in Zendesk, and it looks like group is not a searchable attribute, nor one that can be accessed by placeholder. I checked in Explore, and it doesn't seem to be available in reports either.

So it seems the best option to handle this is to use some sort of API integration or external app. As Scott mentioned above, you could use PowerAutomate as one option, or if you are familiar with APIs you could potentially build something to handle it. At a minimum, you can easily use the API to download all of the organizations in your account, so you could export the list and then check which don't have group with a spreadsheet tool.

I also checked out the App marketplace, and there may be some apps that could help. There is an Export app here, which has a free-tier that should be able to export organizations. I also found an Oranization Views app here, with a 14-day free trial that may be able to help out.

I hope this can help. Please do feel free to let us know how it goes, and if needed we can help brainstorm more ideas.

Cheers ~~