Gabriel Ortiz
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Last activity
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Activity overview
Latest activity by Gabriel Ortiz-
Gabriel Ortiz created a post,
Auto Detect Specific File Types and Route?
Is there a way to auto-route tickets based on File Types? Our case is, HAR Files have sensitive information attached and we would like to find a way to auto-detect when a ticket is submitted that h...
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Gabriel Ortiz commented,
Just checking in to see if there are any updates on this. Eagerly waiting for this to be supported.
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Gabriel Ortiz commented,
We are facing the same issue on our end. The EAP won't fix this issue either. The EAP is just going to offer some text formatting such as Bold and Italics and that's about it right? Can we look ...