Gabriel Ortiz

1. Community
2. Feedback - Ticketing System (Support)
3. As a Zendesk Admin, I want the Collaboration add-on to support markdown and placeholders so that existing agent signatures can be used in Side Conversations

We are facing the same issue on our end. The EAP won't fix this issue either. The EAP is just going to offer some text formatting such as Bold and Italics and that's about it right?    Can we look ...

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• Gabriel Ortiz
• Created March 09, 2021 17:13
• 1 vote

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Answer Bot / Messaging - Insert Custom Links

Just checking in to see if there are any updates on this. Eagerly waiting for this to be supported.   

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• Gabriel Ortiz
• Created August 19, 2022 18:22
• 0 votes