Nate Fritz
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Last activity
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Activity overview
Latest activity by Nate Fritz-
Nate Fritz created a post,
Using web forms with the SDK
Hello, Is there a way to use offline ticket forms with the SDK?Our app developer has enabled the form to display in our App, but when agents are offline it simply prompts "Chat with an agent", then...
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Nate Fritz commented,
Hi all! Can you provide an explanation of how average chat concurrency is calculated? It seems incredibly low, both in our org but also in the screenshot examples above. When I've worked with sys...
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Nate Fritz commented,
Any luck on this? Interested in the same thing.
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Nate Fritz commented,
Hi @...! I realize that this metric might not be available yet since it's not technically the end of the week, but once it does show up, where will we find it in Explore?
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Nate Fritz commented,
This is an exciting update, looking forward to trying it out. That said, while it sounds great on paper, I am curious about the actual routing behavior. Almost all of our agents are configured to ...
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Nate Fritz commented,
Hi all, Are there any updated instructions for adding the widget to the new Google Sites? It does not support Gadgets anymore, but surely we're not the first company to have this need. Any article...