Nate Fritz
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Recent activity by Nate Fritz-
Hi all! Can you provide an explanation of how average chat concurrency is calculated? It seems incredibly low, both in our org but also in the screenshot examples above. When I've worked with sys...
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Any luck on this? Interested in the same thing.
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Hi @...! I realize that this metric might not be available yet since it's not technically the end of the week, but once it does show up, where will we find it in Explore?
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This is an exciting update, looking forward to trying it out. That said, while it sounds great on paper, I am curious about the actual routing behavior. Almost all of our agents are configured to ...
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Hi all, Are there any updated instructions for adding the widget to the new Google Sites? It does not support Gadgets anymore, but surely we're not the first company to have this need. Any article...