Paul French

1. Community
2. Zendesk Suite Q&A
3. Allow light agents to use agent forwarding

This recent "closing of loopholes" has made a mess of our workflow too, and like Oscar Tobar and Greer Davis above we were using this function legitimately and not to avoid paying for licences. (CS...

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• Paul French
• Created November 05, 2021 12:49
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Formatting Descriptions on Ticket Forms

+1 here, currently the formatting is plain and ruins the look of the ticket form

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• Paul French
• Created August 10, 2020 17:11
• 1 vote