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Mohammad Qayyum's Avatar

Mohammad Qayyum

Joined Apr 16, 2021

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Last activity Dec 15, 2021

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ACTIVITY OVERVIEW

Latest activity by Mohammad Qayyum

Mohammad Qayyum commented,

Community comment Q&A - Objects, workspaces, and rules

Hi

I am not sure if this has been answered before, I am in need of some help.

I need help creating a trigger that when a user creates a ticket by sending an email to techsupport.com, it automatically closes the ticket and sends an email to the user from zendesk to get them to create the ticket again using the zendesk web portal.

Thanks in advance.

View comment · Posted Dec 15, 2021 · Mohammad Qayyum

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Mohammad Qayyum commented,

CommentHow to solve issues with the email channel

Hi

I am not sure if this has been answered before, I am in need of some help.

I need help creating a trigger that when a user creates a ticket by sending an email to techsupport.com, it automatically closes the ticket and sends an email to the user from zendesk to get them to create the ticket again using the zendesk web portal.

Thanks in advance.

View comment · Posted Dec 15, 2021 · Mohammad Qayyum

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