Eric Madura

1. Community
2. Feedback - Help Center (Guide)
3. Sort Tickets by columns like "Subject", "Requester" and "Status" at the "Organization requests" page

Upvote, please.  Lots of end-user requests for this sort ability.

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• Eric Madura
• Created January 30, 2023 19:57
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Feature request: Unmerge tickets due to GDPR

Upvote Jan 3, 2023

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• Eric Madura
• Created January 03, 2023 20:54
• 1 vote

1. Community
2. Feedback - Help Center (Guide)
3. Import from Intercom

#upvote

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• Eric Madura
• Created December 13, 2022 22:40
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. SLA Alerting in Minutes

Not only does this need to have a minute function, the automation needs to fire when the SLA violation happens - not waiting for an "hourly cron" to fire off. Your design of this appears to be misg...

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• Eric Madura
• Created June 08, 2018 22:59
• 4 votes