Christian Colding

1. Community
2. Feedback - Help Center (Guide)
3. Allow articles to be posted to multiple sections

Hi Veronica, It's not currently available for sign-up, but should be soon. I'll post here once it's open for sign-up.

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• Christian Colding
• Created August 26, 2015 13:06
• 1 vote

1. Community
2. Feedback - Help Center (Guide)
3. Allow articles to be posted to multiple sections

Hi all, Thank you for keeping this discussion going. It's great to get feedback! We generally try to talk about use cases rather than features or specific solutions. In this case instead of strictl...

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• Christian Colding
• Created July 13, 2016 15:20
• 1 vote

1. Community
2. Feedback - Help Center (Guide)
3. Allow articles to be posted to multiple sections

Luise, Thank you so much for adding your use case. It helps us to understand if we are indeed working towards the right goal. Currently categories/sections bundle together three distinct concepts: ...

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• Christian Colding
• Created March 06, 2017 14:22
• 1 vote

1. Community
2. Feedback - Help Center (Guide)
3. CSS branding not applied to sign in page (Help Center)

Hi all, For security reasons we unfortunately can't open up the login dialogue for full CSS/HTML/JS customization. I really wish we could open it up fully, but we need to take security very serious...

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• Christian Colding
• Created September 22, 2016 17:13
• 1 vote

1. Community
2. Feedback - Help Center (Guide)
3. Follow article feature to notify users of article content updates

Hi Mary (and all), No this is not currently available. We would have to add in the ability to specify if you wanted an update to go out. If you're only changing a few spelling mistakes, you probabl...

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• Christian Colding
• Created January 19, 2017 10:14
• 1 vote

1. Community
2. Feedback - Help Center (Guide)
3. Copy / Duplicate Help Centre articles

Hi Nikolaus, Unfortunately we don't have any update at this point.

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• Christian Colding
• Created August 22, 2016 12:37
• 1 vote

1. Community
2. Feedback - Help Center (Guide)
3. Help Center - improve 'was this article helpful' and allow user to leave reasons

Hi Joel and all, Thank you so much for some very elaborate feedback. I definitely appreciate that. We have been thinking in very similar lines and there are at least a few things that we are workin...

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• Christian Colding
• Created December 07, 2016 01:45
• 1 vote

1. Community
2. Feedback - Community Forums (Gather)
3. 'Community' Forum Moderators

HI Scott and Andrew, I just wanted to let you know that it's not currently possible to get very granular around who can edit what. We basically have one role in Help Center called a Help Center Man...

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• Christian Colding
• Created June 23, 2016 08:46
• 0 votes

1. Community
2. Feedback - Community Forums (Gather)
3. Multi-Level Community Forums

Hi Heather, Great suggestion, although not strictly related to this thread which is mainly about community and adding more levels. To be sure that others see your feedback, I would recommend to ad...

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• Christian Colding
• Created May 19, 2015 07:52
• 0 votes

1. Community
2. Feedback - Community Forums (Gather)
3. Attachments in Community

Hi Donald, I am not entirely sure I understand. You can't attach files in comments for Help Center. Are you perhaps referring to attached files in tickets?

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• Christian Colding
• Created May 26, 2015 08:48
• 0 votes