Christian Colding

1. Community
2. Feedback - Help Center (Guide)
3. Allow articles to be posted to multiple sections

Hi James, I am not completely sure what you have heard, but we will not be changing this anytime soon. Unfortunately it's a rather big change as it affects everything from themes to APIs, which is...

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• Christian Colding
• Created May 21, 2015 18:25
• -1 votes

1. Community
2. Feedback - Community Forums (Gather)
3. Multi-Level Community Forums

Hi Heather, Great suggestion, although not strictly related to this thread which is mainly about community and adding more levels. To be sure that others see your feedback, I would recommend to ad...

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• Christian Colding
• Created May 19, 2015 07:52
• 0 votes

1. Community
2. Feedback - Help Center (Guide)
3. Allow articles to be posted to multiple sections

Hi Peter, I can understand the confusion. We acknowledge the use case and in that sense it's planned and something we want to work on. But we don't have specific time lines at this point in time.

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• Christian Colding
• Created April 15, 2015 10:38
• -1 votes

1. Community
2. Feedback - Community Forums (Gather)
3. Adding labels (e.g. tags) to posts

Hi Brenda, It's not something we are currently working on, but we've seen the request before. Great to see you've created it here. I've moved it to our Product Feedback topic, so that others can c...

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• Christian Colding
• Created April 08, 2015 20:57
• 1 vote

1. Community
2. Feedback - Help Center (Guide)
3. CSS branding not applied to sign in page (Help Center)

Hi Mark, You can disable the sign-up button inside your settings. See this guide for more. Now I can see that we have a bug, because you should also be able to remove the password link by disabli...

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• Christian Colding
• Created March 25, 2015 12:21
• 0 votes

1. Community
2. Feedback - Community Forums (Gather)
3. Attachments in Community

Hi Jeanette, Our research found that very few non-image attachments were used in our old product. Adding other types of attachments have some security implications, so we would have to assess those...

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• Christian Colding
• Created March 20, 2015 10:43
• -10 votes

1. Community
2. Feedback - Help Center (Guide)
3. CSS branding not applied to sign in page (Help Center)

Ah, okay. Unfortunately we don't expect the new login dialogue to work in IE8. It's just not technically possible. So if you want to continue to support IE8 users you will have to use the current s...

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• Christian Colding
• Created March 19, 2015 13:48
• 0 votes

1. Community
2. Feedback - Help Center (Guide)
3. CSS branding not applied to sign in page (Help Center)

Hi Henry, Not quite. But I would recommend you join the beta, so you can get it now.

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• Christian Colding
• Created March 19, 2015 13:19
• 0 votes

1. Community
2. Feedback - Help Center (Guide)
3. CSS branding not applied to sign in page (Help Center)

Hi Howie, You haven't. You are right that that is what the original feature request is about. Unfortunately, for security reasons we can't allow full customization of the login dialogue. So instea...

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• Christian Colding
• Created March 12, 2015 09:56
• 0 votes

1. Community
2. Feedback - Help Center (Guide)
3. Enable custom ticket field columns to be added to the request table in Help Center my activities page

Hey guys, We are definitely reading your requests. Currently our Help Center teams are focusing on other tasks, but please continue to up vote and discuss this, as it helps us to prioritize going ...

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• Christian Colding
• Created March 10, 2015 14:03
• 0 votes