Christian Colding

1. Community
2. Feedback - Help Center (Guide)
3. Allow articles to be posted to multiple sections

Hi James, I am not completely sure what you have heard, but we will not be changing this anytime soon. Unfortunately it's a rather big change as it affects everything from themes to APIs, which is...

• View comment
• Christian Colding
• Created May 21, 2015 18:25
• -1 votes

1. Community
2. Feedback - Help Center (Guide)
3. Allow articles to be posted to multiple sections

Luise, Thank you for participating in this discussion. It would be great to hear more about how exactly an article fits into two different topics. If you could elaborate a bit on that, that would b...

• View comment
• Christian Colding
• Created February 14, 2017 09:19
• -1 votes

1. Community
2. Feedback - Help Center (Guide)
3. Allow articles to be posted to multiple sections

Greg, Thank you that definitely helps in understanding how you would use the ability to publish to multiple sections.

• View comment
• Christian Colding
• Created March 22, 2017 09:21
• -1 votes

1. Community
2. Feedback - Help Center (Guide)
3. CSS branding not applied to sign in page (Help Center)

Hey guys, Apologies for the silence. We've been hard at work on this, but unfortunately it's taken longer than expected. When working with authentication, we need to absolutely sure it works as e...

• View comment
• Christian Colding
• Created February 04, 2015 16:02
• -1 votes

1. Community
2. Feedback - Help Center (Guide)
3. CSS branding not applied to sign in page (Help Center)

Hi Anup, Yeah, I understood what you meant, but unfortunately it's not something we can allow right now for security reasons. Normally in Help Center you would style your pages using the theme edit...

• View comment
• Christian Colding
• Created September 03, 2015 17:35
• -1 votes

1. Community
2. Feedback - Help Center (Guide)
3. CSS branding not applied to sign in page (Help Center)

Hi Donato, You are right that it's currently not possible to have a form for submitting anonymous requests without Help Center enabled. At least not without using the APIs. How this ties into the a...

• View comment
• Christian Colding
• Created September 22, 2016 17:38
• -1 votes

1. Community
2. Feedback - Help Center (Guide)
3. Help Center - improve 'was this article helpful' and allow user to leave reasons

Thank you again Joel. I do think we are thinking in the same direction and this definitely helps me in understanding how this could help. Regarding how to collect feedback. Did you consider allowin...

• View comment
• Christian Colding
• Created December 08, 2016 21:54
• -1 votes

1. Community
2. Feedback - Help Center (Guide)
3. Copy / Duplicate Help Centre articles

Hi all, I just wanted to let you all know that while we have not provided a comment here it is not due to a lack of interest, but simply that we don't currently have any updates. Adding in the abil...

• View comment
• Christian Colding
• Created March 09, 2016 14:37
• -3 votes

1. Community
2. Feedback - Help Center (Guide)
3. Allow articles to be posted to multiple sections

Hi guys, First off, thanks to everyone who has provided their use cases. It definitely helps us to understand the problems you are facing, so we develop the right solution. Second, this is not so...

• View comment
• Christian Colding
• Created February 04, 2015 15:29
• -4 votes

1. Community
2. Feedback - Community Forums (Gather)
3. Attachments in Community

Hi Jeanette, Our research found that very few non-image attachments were used in our old product. Adding other types of attachments have some security implications, so we would have to assess those...

• View comment
• Christian Colding
• Created March 20, 2015 10:43
• -10 votes