
Christian Colding
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Total activity96
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes4
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Subscriptions22
Activity overview
Latest activity by Christian Colding-
Christian Colding commented,
HI Scott and Andrew, I just wanted to let you know that it's not currently possible to get very granular around who can edit what. We basically have one role in Help Center called a Help Center Man...
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Christian Colding commented,
Hi Michael, I am curious about your latest comment. You write that you need labels in Community to build a Knowledge base. At Zendesk we usually differentiate between Community and Knowledge base a...
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Christian Colding commented,
Hi Donald, That is quite alright. Glad to have you participating! When it comes to your request I have found this discussion which seems to be related: https://support.zendesk.com/hc/communities/...
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Christian Colding commented,
Hi Donald, I am not entirely sure I understand. You can't attach files in comments for Help Center. Are you perhaps referring to attached files in tickets?
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Christian Colding commented,
Hi Heather, Great suggestion, although not strictly related to this thread which is mainly about community and adding more levels. To be sure that others see your feedback, I would recommend to ad...
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Christian Colding commented,
Hi Brenda, It's not something we are currently working on, but we've seen the request before. Great to see you've created it here. I've moved it to our Product Feedback topic, so that others can c...
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Christian Colding commented,
Hi Jeanette, Our research found that very few non-image attachments were used in our old product. Adding other types of attachments have some security implications, so we would have to assess those...
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Christian Colding commented,
Hey guys, Unfortunately no news yet. But I would like to dive in to some of the use cases here. Could some of you tell me a bit more about how you would use this? As Michael has pointed out in hi...
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Christian Colding commented,
Hi everyone, I just wanted to thank you all for your feedback. As mentioned in my previous update, we do not expect to support replying by mail as that is really a massive task. But I have noted a...
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Christian Colding commented,
Hey guys, I just wanted to chip in, since I can see a lot of you want this feature. As the Product Manager for the Community in Help Center, I can definitely understand the use case. Brian Adkins...