Travis Rider
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Total activity28
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Last activity
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Activity overview
Latest activity by Travis Rider-
Travis Rider commented,
Hey there Dan, I was told by a Zendesk support agent yesterday (May 1st) that we should have the new permission in our accounts by the end of the week. Seems that rollout was pushed again, I think ...
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Travis Rider commented,
Ah, it looks like it actually has to do with the "computed from" field. In Computed from, select the attribute you are using in your query. If you do not select an attribute, the calculation will ...
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Travis Rider commented,
Thanks for the suggestion @...! I switched to a standard calculated attribute and I am now getting results, but the results are all "no". I also might have been making the calculation more difficul...
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Travis Rider created a post,
Due Date Met? "Yes" or "No"
Hello there Zendesk Community!Using the following article I was able to create the due date delivery calculation in Explore: Explore recipe: Due date performance report (Thanks Zendesk team!)The re...
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Travis Rider commented,
Hey Chantal, I've used the following article in the past: Setting up a requests-only (tickets-only) help center Not sure if it is current but there are some tips in there that might help! Good luck!
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Travis Rider commented,
Hey Cory!To hide the CC field I used the following: $('.form-field.string.optional.request_cc_emails').hide();// Hide CCs