Travis Rider

1. Community
2. Zendesk Suite Q&A
3. Due Date Met? "Yes" or "No"

Ah, it looks like it actually has to do with the "computed from" field. In Computed from, select the attribute you are using in your query. If you do not select an attribute, the calculation will ...

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• Travis Rider
• Created September 29, 2021 16:28
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Due Date Met? "Yes" or "No"

Thanks for the suggestion @...! I switched to a standard calculated attribute and I am now getting results, but the results are all "no". I also might have been making the calculation more difficul...

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• Travis Rider
• Created September 29, 2021 16:13
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Hide Search bar in help Center home page

Hey Chantal, I've used the following article in the past: Setting up a requests-only (tickets-only) help center Not sure if it is current but there are some tips in there that might help! Good luck!

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• Travis Rider
• Created March 04, 2021 18:39
• 0 votes

1. Guide
2. ...
3. How to customize the theme of the help center
4. How can I disable the subject and description fields from the request form?

Hey Cory!To hide the CC field I used the following: $('.form-field.string.optional.request_cc_emails').hide();// Hide CCs

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• Travis Rider
• Created February 02, 2021 18:46
• 1 vote