Drew

1. Community
2. Feedback - Ticketing System (Support)
3. Feature request: Unmerge tickets due to GDPR

This is super necessary important since it's such a big security issue. We have a large customer support team and need to be able to unmerge tickets that have been merged by mistake. It's a nightma...

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• Drew
• Created August 06, 2021 22:13
• 3 votes

1. Community
2. Feedback - Help Center (Guide)
3. Reset the "Did you find this helpful?" rating for revised articles

Upvoting everyone else's comment. Unfortunately, another simple request from the community seemingly being ignored by ZenDesk. Focus on making what you have better. Be better.

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• Drew
• Created April 23, 2021 22:00
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Change text colour in Ticket editor

Still no update on this by ZenDesk. This new Agent Workspace doesn't do any good when half of the previous features are gone, and all the other available features are the most basic of features. I ...

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• Drew
• Created January 28, 2021 08:04
• 3 votes