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Jerry Ishmael
Joined Apr 16, 2021
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Last activity Sep 17, 2024
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Latest activity by Jerry Ishmael
Jerry Ishmael commented,
We need the same especially in the API integrations.
View comment · Posted Sep 17, 2024 · Jerry Ishmael
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Jerry Ishmael commented,
Maybe this was mentioned before but I cannot find any details on the following:
How can I go about removing the label "jira_escalated" if a Jira has been unlinked in the integration or, there is no Jira linked?
View comment · Posted Mar 28, 2022 · Jerry Ishmael
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Jerry Ishmael commented,
How does this behave with the new Zendesk messaging and auto bot?
View comment · Posted May 04, 2021 · Jerry Ishmael
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Jerry Ishmael commented,
Would also like to see light agents restricted to Brand and Forms. This would truly provide an enterprise solution for those who require it.
View comment · Posted Feb 02, 2021 · Jerry Ishmael
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