Christine Finegold

Calling the new Shopify integration garbage would be a compliment. As I told your customer support, we will wait until tomorrow to have our Zendesk reverted back to the old version or we will leave the platform all together for a competitor. I don't know on what planet somebody though burying a tracking number 3 clicks deep into the order info was a good idea, but it is the most vital piece of information in every order and should be accessible. Fix this or we and I'm sure many others will leave this platform. You've managed to set it backwards in efficiency while calling it innovation and it's comical how bad it is.