Antonio
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Total activity49
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Last activity
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Member since
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Following0 users
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Votes17
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Activity overview
Latest activity by Antonio-
Antonio commented,
+1! Any updates here?
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Antonio commented,
This is a much needed feature!
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Antonio commented,
You are absolutely right, Dave! What a rookie mistake! I got the trigger and the view working for me now :)
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Antonio commented,
That is a very interesting idea, Mike! However I don't seem to have the option "changed from" for the Satisfaction :(
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Antonio commented,
+1!! This is not just something that would be nice to have. This is something that is absolutely necessary!! It's so basic that I can't comprehend how this is not possible to do right now, when it ...
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Antonio created a post,
Tracking changes to satisfaction comments
Hello, I created a ticket a while ago, but the agent in charge did not read or did not understand what I was saying. I have heard nothing back from him for almost 2 months. I created a follow-up ti...
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Antonio commented,
Sorry for double posting, but I figured it out while reading the article about clickable Ticket IDs! @... if you're still having the issue, you can fix this under the Chart configuration > Chart m...
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Antonio commented,
Thanks @..., this was an excellent tip!! However I do have the same issue as Jacob, when pasting the URLs for the images I want to use in Step 3, it will only show them as an URL and not as an imag...
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Antonio commented,
Upvoting this! It's way too complicated
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Antonio commented,
Same here! I'd also like to apply conditional formatting to Attributes, specifically for satisfaction ratings: if it says Good, then it's green, and if it says Bad, then it's red. Just like the way...