Antonio
-
Total activity39
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes13
-
Subscriptions12
Activity overview
Latest activity by Antonio-
Antonio commented,
That is a very interesting idea, Mike! However I don't seem to have the option "changed from" for the Satisfaction :(
-
Antonio commented,
+1!! This is not just something that would be nice to have. This is something that is absolutely necessary!! It's so basic that I can't comprehend how this is not possible to do right now, when it ...
-
Antonio created a post,
Tracking changes to satisfaction comments
Hello, I created a ticket a while ago, but the agent in charge did not read or did not understand what I was saying. I have heard nothing back from him for almost 2 months. I created a follow-up ti...
-
Antonio commented,
Same here!
-
Antonio commented,
I'm having the same issue as Ervin with the "Last week" time filter, but I want to add some more info on what I have observed. When I select "Last week", the dates shown as currently viewing are S...
-
Antonio commented,
Sorry for double posting, but I figured it out while reading the article about clickable Ticket IDs! @... if you're still having the issue, you can fix this under the Chart configuration > Chart m...
-
Antonio commented,
Thanks @..., this was an excellent tip!! However I do have the same issue as Jacob, when pasting the URLs for the images I want to use in Step 3, it will only show them as an URL and not as an imag...
-
Antonio commented,
Upvoting this! It's way too complicated
-
Antonio commented,
Same here! I'd also like to apply conditional formatting to Attributes, specifically for satisfaction ratings: if it says Good, then it's green, and if it says Bad, then it's red. Just like the way...
-
Antonio commented,
Any update on the feature to join multiple datasets, or at least the ability to use more than one dataset when building a query? It would be really helpful for us, as we had a few queries in Insigh...