Kyna

1. Community
2. Zendesk Suite Q&A
3. I want to know how to change the position of a checkbox

Here is our request pagehttps://support.coins.ph/hc/en-us/requests/newWe need helo with the Customer Consent field since the checkbox is awkwardly placed in the center and is very small compared to...

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• Kyna
• Created February 20, 2023 06:36
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. I want to know how to change the position of a checkbox

Hi Ifra Saqlain I need some help as I have very limited knowledge on code.How will I align my checkbox like the above scenario.This is our current code on the new request page.<div class="container...

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• Kyna
• Created February 20, 2023 06:32
• 0 votes

1. Explore
2. ...
3. Explore recipes
4. Time Tracking app: Metrics you need to be measuring

Hi! Anyone else encountered issues with data pulled from the Time Tracking app? We have 0 data about Status time, etc since Apr 26, 2022. Any dates prior to Apr 26 have complete populated data.

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• Kyna
• Created May 10, 2022 13:28
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Opening up "has attachment" as a trigger/automation condition

This would be very helpful for our team!Same use case as Tyler above.

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• Kyna
• Created October 08, 2021 11:36
• 0 votes

1. Bots and automation
2. Answer Bot documentation
3. Best Practices: Using labels in Answer Bot triggers

Hi Zendesk team!I was thinking that using conditional Fields together with the AnswerBot via Web Channel might be a good way to filter AnswerBot article suggestions. Is there a way for me to do thi...

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• Kyna
• Created May 31, 2021 09:45
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Using CCs as conditions for Triggers and Automations

Hi Greg, I tried your suggestion, but unfortunately did not get the expected result. If I do make an Organization specific for my external email address, where should I set the rules that would loo...

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• Kyna
• Created May 28, 2021 02:57
• 1 vote