Kyna (Coins.ph Team)
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Last activity
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Activity overview
Latest activity by Kyna (Coins.ph Team)-
Kyna (Coins.ph Team) commented,
Hi! Anyone else encountered issues with data pulled from the Time Tracking app? We have 0 data about Status time, etc since Apr 26, 2022. Any dates prior to Apr 26 have complete populated data.
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Kyna (Coins.ph Team) commented,
Thanks for the tip! It works now. :)
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Kyna (Coins.ph Team) commented,
Hi! This has been a requested feature from our team for several years now, so thanks for the update!I tested the new feature out and got the results expected for attributes. However, it seems to no...
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Kyna (Coins.ph Team) commented,
This would be very helpful for our team!Same use case as Tyler above.
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Kyna (Coins.ph Team) commented,
Hi Zendesk team!I was thinking that using conditional Fields together with the AnswerBot via Web Channel might be a good way to filter AnswerBot article suggestions. Is there a way for me to do thi...
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Kyna (Coins.ph Team) commented,
Hi Greg, I tried your suggestion, but unfortunately did not get the expected result. If I do make an Organization specific for my external email address, where should I set the rules that would loo...
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Kyna (Coins.ph Team) created a post,
Using CCs as conditions for Triggers and Automations
We applied the Email Forwarding feature of Zendesk so that emails received from customers through our external (non-Zendesk) email is integrated into our Zendesk platform by creating a ticket for e...