Kyna (Coins.ph Team)
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Last activity
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Activity overview
Latest activity by Kyna (Coins.ph Team)-
Kyna (Coins.ph Team) commented,
This would be very helpful for our team!Same use case as Tyler above.
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Kyna (Coins.ph Team) commented,
Hi Zendesk team!I was thinking that using conditional Fields together with the AnswerBot via Web Channel might be a good way to filter AnswerBot article suggestions. Is there a way for me to do thi...
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Kyna (Coins.ph Team) commented,
Hi Greg, I tried your suggestion, but unfortunately did not get the expected result. If I do make an Organization specific for my external email address, where should I set the rules that would loo...
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Kyna (Coins.ph Team) created a post,
Using CCs as conditions for Triggers and Automations
We applied the Email Forwarding feature of Zendesk so that emails received from customers through our external (non-Zendesk) email is integrated into our Zendesk platform by creating a ticket for e...