
Charlie
-
Total activity39
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes14
-
Subscriptions11
Posts
Recent activity by Charlie-
Trigger condition on email domain, where using an Organization is not viable
I'm trying to set up a trigger for any tickets submitted with a given email domain. I understand that the common solution to this problem is to create an Organization with a given email domain, and...
-
Trigger w/ requester email address condition
How can I configure a trigger with a condition that looks specifically at the email address of the requester? The "Requester" condition, which requires you to select from a list of extant users, is...
-
"Refresh" Zendesk Sandbox without changing URL
Our ZD Sandbox is poorly aligned with our production instance. For better testing of triggers, automations, and SLAs, I want to make the sandbox instance a clone of the current production instance....