Jackie
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Last activity
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Activity overview
Latest activity by Jackie-
Jackie commented,
Sorry another question. Is there a way of showing this result as a % average for a group? I have filtered for the group I need, but cannot seem to get an average % of agent public comments for the ...
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Jackie commented,
This is great Chandra thank you so much :)
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Jackie commented,
Hi I have a query about what counts as an agent comment. Is this just public agent comments or would it include internal comments too? Thanks
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Jackie commented,
We have an app that adds "keywords" to our tickets, which is turn create tags. I need to be able to show when tags were added and how many per week/month etc. I am so close - I have the attribute r...
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Jackie commented,
This would be great! I hate going into Explore and trying to guess when that data was last updated! I sometimes need real time information and you cannot get that in Explore!