Frits van Dee
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Total activity28
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Last activity
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Member since
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Following0 users
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Activity overview
Latest activity by Frits van Dee-
Frits van Dee commented,
Similar to the comment by Tobias Hermanns, Would it be possible to only show the little indication block for the status in the view, like with the original Ticket Status, instead of showing the cus...
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Frits van Dee commented,
According to this article phone numbers must match the E.164 format. We enabled "validate phone numbers". In a specific contact profile the "fake" phone number for example is +12345678901. The int...
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Frits van Dee commented,
Hi Jonathan, For most (if not all) other ticket fields you can use the Description shown to end users field in the the Ticket Field configuration.
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Frits van Dee commented,
Hi Madalina, I start with some first assumptions. You have one trigger that sets both the priority and sends the email. As the Priority is set, the conditions part of the trigger is correct. You h...
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Frits van Dee commented,
Having a hard time to inform our users to set the permissions and "repairing" mistakes. It is too complicated for them and that leads to discussions about other solutions. Please help us to make Gu...
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Frits van Dee commented,
We would like to give the ability to our users to choose for individual emails or for a daily digest. We also would like to setup forums that are default or mandatory to follow when you signup.