Karen M.
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Last activity
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Activity overview
Latest activity by Karen M.-
Karen M. commented,
Hello, I have been looking for an answer and couldn't find the a way to do this: We have an specific e-mail address where some users are texting us and we need to forward it to the proper e-mail to...
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Karen M. commented,
This could be what I need, Candie how can I create 2 different groups within the same attribute? Thanks in advance
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Karen M. commented,
It filters correctly If I choose one at a time but I need to choose NULL in the other options or the dashboard remains blank. If I choose more than one client at a time, the dashboard doesn't show ...
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Karen M. commented,
I could create the list as suggested but it doesn't allow me to select more than one at a time, if I do...the dashboard goes blank. Could it be related to this setting in each the group?
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Karen M. commented,
Thanks for the quick response! We already have the baseline query and a dashboard but the issue is that we need to filter by requesters. Let's say we have 10 clients, and we receive tickets from 1...
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Karen M. commented,
I need to create a list of attribute groups we have created, each group already contains the 10 names that belong to it, then add that list to the dashboard as a filter, but haven't found how to do...
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Karen M. commented,
Hi :) I tried but it didn't work for us since it can't be combined with other filters like dates. We would like to add it to a dashboard, as any other filter so they interact with each other. For i...
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Karen M. commented,
Hello Chris, What happens if you have a couple of groups, and you would like to have filter in a dashboard, using a list of those groups you have created. I haven't been able to do so.
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Karen M. commented,
Hello :) Trying to set a filter in a dashboard, with the name of our clients instead of the 50 names we receive tickets from. Is it possible to create a filter as described below? Let's say we have...