David Rowe

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Problem and Incident tickets - need a way to view the subject and detail of all incident tickets against a problem ticket, or vice versa

+1 for this, it would be great to be able to see a report showing the problem ticket ID, the subject, and the number of related incidents.Even better I would love to be able to build a view that sh...

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• David Rowe
• Created September 20, 2022 00:52
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Add categories (subviews, dropdown view) function to Views

Looking forward to when this improvement arrives! Thanks ZD team

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• David Rowe
• Created June 15, 2021 20:49
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Add categories (subviews, dropdown view) function to Views

Yes please, additional views / categories of views would be hugely beneficial in my opinion 

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• David Rowe
• Created February 17, 2021 20:24
• 1 vote