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Sagi Welzman
Joined Apr 15, 2021
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Last activity Jan 10, 2025
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Latest activity by Sagi Welzman
Sagi Welzman commented,
Aimee Spanier
In order to complete the Messages of Business account in the Apple Business Register portal, it is required to select a messaging provider.
Zendesk does not appear on the list
View comment · Posted Jan 10, 2025 · Sagi Welzman
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Sagi Welzman commented,
Does this apply to social messaging as well ?
View comment · Posted Aug 19, 2024 · Sagi Welzman
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Sagi Welzman commented,
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Sagi Welzman commented,
Can these app shortcuts be configured only by admin ?
View comment · Posted Oct 02, 2023 · Sagi Welzman
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Sagi Welzman commented,
Hi
I've tried this out
I got that the filters show the selectection in both filters but it had the rest of the unselected as well.
Replication :
I've set up 2 organization filters and selected cascade prompt on both
Expected : only the selected organizations should appear in both filters.(the drop list contains only the select organizations)
Actual : the selected organizations appear in both filters but all the rest of the unselected organizations appear below in the list
What am I missing?
View comment · Posted Aug 03, 2022 · Sagi Welzman
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Sagi Welzman commented,
Hey @...
I do not seem to have this in my admin side bar
Is this gradually rolling out ?
View comment · Posted Sep 14, 2021 · Sagi Welzman
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Sagi Welzman commented,
Im all in 👍
View comment · Posted Feb 09, 2021 · Sagi Welzman
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Sagi Welzman commented,
Hey @...
try https://www.zendesk.com/apps/support/carbon-copier/?source=app_directory
Although not a free app, it works great
I'm been using this for over a year and I highly recommend
Please take into consideration that it's auto cc which means you add first the cc in an organization / user respectively in order to work.
Sagi
View comment · Posted Jun 26, 2020 · Sagi Welzman
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Sagi Welzman commented,
We've passesd this feedback as well several times.
The ticket comment time line needs to be sorted from newest at the top (including comment box) to oldest at the bottom.
This will certainly speed up our work since our tickets usually have long threads, and scrolling all the way to the bottom is cumbersome.
View comment · Posted May 02, 2020 · Sagi Welzman
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Sagi Welzman commented,
Extremely needed !!
View comment · Posted Dec 20, 2018 · Sagi Welzman
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