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Aimee Walraven's Avatar

Aimee Walraven

Joined Apr 16, 2021

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Last activity Oct 22, 2021

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Latest activity by Aimee Walraven

Aimee Walraven commented,

Community comment Feedback - Apps and integrations (Platform)

Hello! I was wondering if there was some sort of automation option to redact attachments before a ticket is closed? Meaning automatically doing it for all tickets before they are closed instead of having an agent do it specifically for one ticket. If not, is that something that's being looked at for a potential update in the future, or not an option at this time? Thank you in advance for any information you can provide!

View comment · Posted Jun 08, 2020 · Aimee Walraven

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