JULIEN SERVILLAT
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Last activity
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Activity overview
Latest activity by JULIEN SERVILLAT-
JULIEN SERVILLAT commented,
I there, very good comment indeed ! That would be absolutely needed for many of my clients that use the widget. They need to control the translations precisely and this is why DC would be just perf...
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JULIEN SERVILLAT commented,
Bonjour, dans le cas d'un centre d'aide multilingue, comment localiser le Titre et la Description du widget ? j'ai testé un DC mais il n'est pas pris en compte.
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JULIEN SERVILLAT commented,
Hello Matt Farrington-Smith, yes we managed to setup the crawler with Confluence. Indexing of the article works, we are just finalizing the upgrade of the theme to include the correct placeholders ...
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JULIEN SERVILLAT commented,
Hello, do you know if the search crawler can be used to index content in a Jira Confluence site ? Many thanks !
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JULIEN SERVILLAT created a post,
Translate Topic names
Hello, just like categories and sections can be translated into different languages, could it be possible to translate Topics ? I have tried Dynanic Content but this is not recognized... I know tha...
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JULIEN SERVILLAT created a post,
Localization of Posts in Gather
Hello, unlike Categories and Sections in Guide, Posts cannot be localized in Gather : do you confrm ? Do you plan an evolution, or what is your recommendation for multi-language usage of Gather ? T...
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JULIEN SERVILLAT commented,
Bonjour, est-il possible de passer automatiquement en statut Talk Absent ou Hors ligne dès lors que l'agent est en cours de conversation sur un Chat ?
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JULIEN SERVILLAT commented,
H there, can a end-user change his prefered language (in the en-user portal Guide) ? This article only shows ho agents can setup their default language. THanks