Walter
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Total activity157
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Last activity
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Member since
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Votes29
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Activity overview
Latest activity by Walter-
Walter commented,
Hi Ronie Ranoy, So technically, it can support up to 798,915 IP addresses in CIDR format? I think that probably going to be sufficient. :)
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Walter commented,
Hi Eugene Orman, What does this mean? This report is using an outdated calculation: Fixed Measure. Learn more about troubleshooting calculations (Error code: a2f24ee3) At one time, the report had...
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Walter commented,
Hi Anton de Young, Is there a limit to the number of IP addresses that can be added?
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Walter commented,
Hi Carmelo, It looks like the number is being treated as a string. Try this instead. {% if {{ticket.ticket_field_123}} < 3000.00 %} {{ticket.ticket_field_123}} is less than $3000. {% endif %}
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Walter commented,
Hi Carmelo Rigatuso, It depends on what type of custom ticket field ticket.ticket_field_123 is. https://support.zendesk.com/hc/en-us/articles/4408838961562-About-custom-field-types
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Walter commented,
Cristian Cernaianu, I think the {{autoreply.article_count}} in #5 is a typo. Arianne Batiles Can you confirm if that was indeed a typo?
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Walter commented,
Hi Marleen de Smet, I'm not Lou, but maybe I can help. Try using this endpoint: PUT https://your_subdomain.zendesk.com/api/v2/users/{user.id} (Note: The user.id must be an integer.) with the follow...
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Walter commented,
Hi Paul Dandurand, Yes. See https://support.zendesk.com/hc/en-us/articles/4408824139546-Branding-your-help-center#topic_p1r_345_lw
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Walter commented,
Hi Courtney Diaz I believe you only need to replace this part: {{#is settings.toggle_promoted_articles 'yes'}} <section class="community-recent-activity"> <h3> Promoted Articles <h3> <ul ...
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Walter commented,
Hi Andres, If I understand correctly, you want to email a link to a deactivated help center. What you're trying to do does not seem possible because the only way for a customer to see a ticket is ...