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Kevin Kay
Joined Apr 16, 2021
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Last activity Mar 05, 2024
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Latest activity by Kevin Kay
Kevin Kay commented,
CommentMore integrations
Waiting for the alert notifications.
View comment · Posted Jul 22, 2022 · Kevin Kay
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Kevin Kay commented,
Community comment Feedback - Ticketing system (Support)
Agree with everyone else that this needs to be added. Highlighting text or changing colors to emphasize certain text. The only option we have is responding to a triggered notification from Outlook to add these options to any of our responses. The goal is to keep our Agents inside of Zendesk and not using Outlook to do responses.
View comment · Posted Jul 17, 2020 · Kevin Kay
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