Mikael H

Total activity

21
Last activity

February 09, 2023 06:44
Member since

April 16, 2021 05:24
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Votes

13
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4

Activity overview

Latest activity by Mikael H

Mikael H commented, January 23, 2023 05:40
+1.It's hard to believe a huge platform like Zendesk does not provide this very basic function. We need automatic system replies to reach us so that we know if we are using an email address that do...
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- Mikael H
- Created January 23, 2023 05:40
- 1 vote
Mikael H commented, November 28, 2022 06:40
HiWe are using a pre-chat form to collect name and email-address. When using proactive chats (triggered if a customer is on a product page for longer than 2 mins) saying "Hi, is there anything we c...
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- Mikael H
- Created November 28, 2022 06:40
- 0 votes
Mikael H commented, May 02, 2022 04:55
Hi Pratishta,Yes, it's for agent users. I can see now that I left that information out.
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- Mikael H
- Created May 02, 2022 04:55
- 0 votes
Mikael H commented, April 28, 2022 08:34
It would be great to be able to sort users in date of last login. It's really hard to administrate 250 users with the current tools available from Zendesk.
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- Mikael H
- Created April 28, 2022 08:34
- 0 votes

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