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Neilsen
Joined Apr 16, 2021
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Last activity Oct 22, 2021
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Latest activity by Neilsen
Neilsen commented,
Community comment Feedback - Ticketing system (Support)
We are coming across the same thing. Customers are miss-clicking, providing a bad rating for tickets that makes no sense. All follow-up results in an answer of "we didn't rate the ticket" or "sorry, we clicked the wrong one."
Is this going to be addressed? I see this post is 4 and 3 years old.
View comment · Posted May 08, 2021 · Neilsen
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