Pulkit Pandey

1. Guide
2. ...
3. Working with articles in the knowledge base
4. Inserting videos in articles

Hi Megan Ellis Can you please, ask the user to make allow to display the 3rd party content over the Gmail inbox or in Thunderbird, for the email address you are using Thanks Pulkit

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• Pulkit Pandey
• Created November 05, 2021 16:50
• 1 vote

1. Community
2. Troubleshooting and Q&A
3. Adding Text Over Help Center Banner Image

Okay, hope you are making your theme on base of Zendesk Copenhagen theme?

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• Pulkit Pandey
• Created May 17, 2021 17:53
• 0 votes

1. Community
2. Troubleshooting and Q&A
3. Adding Text Over Help Center Banner Image

Hey Victoria Campagna Is it possible to share the live URL of your HC so that I will give a exact code which help you to solves your query Thanks Pulkit

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• Pulkit Pandey
• Created May 17, 2021 16:21
• 0 votes

1. Community
2. Troubleshooting and Q&A
3. Copenhagen Theme, fill category with Image.

Hey Debbie Watkins Have you give a try with the code provided  Thanks  Pulkit

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• Pulkit Pandey
• Created October 16, 2020 16:30
• 0 votes

1. Community
2. Troubleshooting and Q&A
3. Copenhagen Theme, fill category with Image.

Hi Debbie Watkins Here is the updated version of your code snippet which you have shared above, please update it with your code and follow steps to add a background image on the category blocks  {{...

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• Pulkit Pandey
• Created October 11, 2020 07:14
• 0 votes

1. Community
2. Troubleshooting and Q&A
3. Copenhagen Theme, fill category with Image.

Hi Debbie Watkins You can achieve this by adding an image as a background image of your category block Or If it's possible to share your HC URL, so that I will dig deep into it and provide the solu...

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• Pulkit Pandey
• Created October 08, 2020 14:55
• 0 votes

1. Community
2. Troubleshooting and Q&A
3. Adding Text Over Help Center Banner Image

Hi Raeanna Skinner Happy to help you here, Just create a DC for your welcome message then call it in a place of your welcome message text on your code. Are you using any custom theme or just the de...

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• Pulkit Pandey
• Created September 26, 2020 05:32
• 0 votes

1. Community
2. Troubleshooting and Q&A
3. Changing Category Block Color

Hi Customer Success ViralGains It's possible to share the URL of your Help Center where you have got this issue so that I will go through it and provide you a solution for your problem. Thanks  Pulkit

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• Pulkit Pandey
• Created August 13, 2020 04:37
• 0 votes

1. Community
2. Troubleshooting and Q&A
3. Adding Text Over Help Center Banner Image

Hi Ivey Kilmon Simply move the intro title block outside the hero inner or replace your code with the below code  <section id="main-content" class="section hero"> <div class="intro-title">How can w...

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• Pulkit Pandey
• Created June 12, 2020 17:25
• 0 votes

1. Community
2. Troubleshooting and Q&A
3. "Show All Articles" within a Subsection on Section Page

Hi Paul  I have made some changes on your given template code, Please replace the below code with your section_page.hbs file   <section class="section contacthero"> <divclass="contacthero-inner"> ...

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• Pulkit Pandey
• Created December 20, 2019 05:11
• 0 votes