Pulkit Pandey

1. Community
2. Zendesk Suite Q&A
3. How to show article author and article created date on homepage

Hi Ronit Here is the solution for your second problem which you have listed above   var date = new Date("2023-06-03T19:36:12Z");var dateString = new Date(date.getTime() - (date.getTimezoneOffset() ...

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• Pulkit Pandey
• Created June 06, 2023 13:08
• 0 votes

1. Community
2. Zendesk APIs
3. Add Meta Title & Meta Description

Hi Anis F Yes, you can add Meta Title and Meta Description, you need to look for the document_head.hbs under your theme's template folder, and there you can add the meta title and description which...

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• Pulkit Pandey
• Created May 02, 2023 11:33
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Images size issue - Confluence / Guide Sync

Hi Raphaël Péguet - Officers.fr Is it possible for you to provide the link of article where you are facing this, on the meantime please add the below CSS at the bottom of your style.css  .article-b...

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• Pulkit Pandey
• Created April 26, 2023 10:07
• 0 votes

1. Community
2. Feedback - Help Center (Guide)
3. Change "request" to "case"

Hi Jake Mahon Please, add the below code in place of the previous one on the requests_page.hbs. var organization = document.querySelector(".collapsible-nav-list li:nth-child(3) a").text;var Neworga...

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• Pulkit Pandey
• Created April 26, 2023 06:54
• 0 votes

1. Community
2. Feedback - Help Center (Guide)
3. Change "request" to "case"

Hi Jake Mahon Please add the below code at the bottom of  requests_page.hbs  var organization = document.querySelector(".collapsible-nav-list li:nth-child(3) a").text;var Neworganization = organisa...

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• Pulkit Pandey
• Created April 24, 2023 05:28
• 0 votes

1. Community
2. Zendesk APIs
3. BUG: Get articles by section ID requires locale

Hi Ryan You need to provide the locale to get the articles by section ID, if your help center supports a single language like en-us or en-gb etc then you can pass your locale on API to get the arti...

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• Pulkit Pandey
• Created April 20, 2023 09:56
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. How to add aria-label to the current page on breadcrumb

Hi David Saloria As I have checked on the latest version of the Copenhagen theme, the breadcrumbs have a "title" attribute listing the name of the page you are on I am attaching the screenshot for ...

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• Pulkit Pandey
• Created April 19, 2023 04:09
• 0 votes

1. Community
2. Feedback - Help Center (Guide)
3. Change "request" to "case"

Hi Milo Mayyalou   Please add the below code under the same script tag on there respective pages provided earlier 1. Go to requests_page.hbs file on your theme and at the bottom of that page please...

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• Pulkit Pandey
• Created April 11, 2023 07:11
• 1 vote

1. Community
2. Feedback - Help Center (Guide)
3. Change "request" to "case"

Hi Milo Mayyalou Now here is a trick, you need to add the script on their respective template so that it will not throw an error on the remaining templates when they don't find the target elements....

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• Pulkit Pandey
• Created April 10, 2023 07:07
• 0 votes

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. Customizing your help center theme

Hi Lori Christianson Please let me know the name of the theme you are using and share the URL of your help center where you need to make those changes so I can provide you a solution for your query...

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• Pulkit Pandey
• Created April 08, 2023 05:35
• 0 votes