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LC
Joined Apr 16, 2021
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Last activity Oct 27, 2021
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LC commented,
@Michael - this worked great for SMS but while testing it with an email I see that the signature has been removed completely. Any idea what I may have set up incorrectly?
--------------------------------------------
{% assign tags = ticket.tags | split: " " %}{% for tag in tags %}{% case tag %}
{% when 'attentive' %}
{% else %}
Best wishes for continued vitality!
Kind regards,
{{agent.name}}
Customer Service Manager
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{% endfor %}
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We are using the Attentive integration, unsure if this is not possible to use with this integration?
View comment · Posted Jul 23, 2019 · LC
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