Gwynne Alkazin
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Recent activity by Gwynne Alkazin-
Customers/End-Users tab
Customers tab: We need options to filter what is displayed. I need to see end-users names, phone number(s), email, tags, time zone and last updated. Below is a screenshot of what can be seen curren...
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End User: Detailed report
Per Ticket#11543879 request, I am providing feedback on an end-user report that is not available. I need a report that provides a list of end-user names, all phone numbers, and email addresses. Cur...
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Explore Dashboard Reporting: Zendesk Talk: Agent Activity
I pulled a past timeframe and it's omitting a former agent and their data. How can I pull previous data and it pull an agent that is no longer with us? The information I want is Leg Agent Name, A...