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Trendyol / DSM GRUP DANIŞMANLIK İLETİŞİM VE SATIŞ TİCARET A.S's Avatar

Trendyol / DSM GRUP DANIŞMANLIK İLETİŞİM VE SATIŞ TİCARET A.S

Joined Apr 16, 2021

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Last activity Mar 18, 2022

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ACTIVITY OVERVIEW

Latest activity by Trendyol / DSM GRUP DANIŞMANLIK İLETİŞİM VE SATIŞ TİCARET A.S

Trendyol / DSM GRUP DANIŞMANLIK İLETİŞİM VE SATIŞ TİCARET A.S created a post,

Post Feedback - Ticketing system (Support)

Posted May 07, 2021 · Trendyol / DSM GRUP DANIŞMANLIK İLETİŞİM VE SATIŞ TİCARET A.S

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Trendyol / DSM GRUP DANIŞMANLIK İLETİŞİM VE SATIŞ TİCARET A.S created a post,

Post Feedback - Voice (Talk)

it should be possible to add some custom fields like email while using talk widget, it is an omnichannel platform, and it would be great to able collect customer email or any necessary business custom field before collect request a call in talk widget...

Posted Apr 11, 2021 · Trendyol / DSM GRUP DANIŞMANLIK İLETİŞİM VE SATIŞ TİCARET A.S

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Trendyol / DSM GRUP DANIŞMANLIK İLETİŞİM VE SATIŞ TİCARET A.S commented,

Community comment Feedback - Voice (Talk)

it is a common feature in Call Center. it should be possible add some custom away status for monitoring, most of CC Brands additional custom reason code for Not available status

View comment · Posted Apr 11, 2021 · Trendyol / DSM GRUP DANIŞMANLIK İLETİŞİM VE SATIŞ TİCARET A.S

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Trendyol / DSM GRUP DANIŞMANLIK İLETİŞİM VE SATIŞ TİCARET A.S commented,

Community comment Feedback - Ticketing system (Support)

Hi Brad, article link gives error

You're not authorized to access this page

View comment · Posted Apr 04, 2021 · Trendyol / DSM GRUP DANIŞMANLIK İLETİŞİM VE SATIŞ TİCARET A.S

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