Ferhat Ozdag
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Last activity
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Activity overview
Latest activity by Ferhat Ozdag-
Ferhat Ozdag created a post,
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Ferhat Ozdag created a post,
Talk Widget is too weak for customization
it should be possible to add some custom fields like email while using talk widget, it is an omnichannel platform, and it would be great to able collect customer email or any necessary business cus...
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Ferhat Ozdag commented,
it is a common feature in Call Center. it should be possible add some custom away status for monitoring, most of CC Brands additional custom reason code for Not available status
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Ferhat Ozdag commented,
Hi Brad, article link gives error You're not authorized to access this page