
Josh Keller
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Total activity33
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Last activity
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Member since
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Following0 users
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Followed by1 user
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Votes8
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Activity overview
Latest activity by Josh Keller-
Josh Keller commented,
Pleeeeeease tell us that the API for merging organizations is coming soon. This isn't very useful for large Zendesk customers until we can do this via API.
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Josh Keller commented,
That's great to hear, Dwight. Thank you. So no breaking changes. 👏
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Josh Keller commented,
How will this change appear via the API? If we don't create custom statuses, will ticket.status still return the same new/open/pending/solved/closed values?
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Josh Keller commented,
Thank you, Lisa Setford. Sadly we already have Personalized email replies disabled. We just opened a ticket with Zendesk about this--hopefully they can help us get this sorted. Thanks again, though!
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Josh Keller commented,
So much agreement here. This is a security issue. We're also seeing agent's full names exposed, though it's not consistent.
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Josh Keller commented,
Can anyone advise if this is accessibility/WCAG-compliant?
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Josh Keller commented,
I've found the following to manage app sizing pretty well: function resize_app() { let el = document.getElementsByTagName('body')[0]; let height = el.offsetHeight; let style = getComputedS...
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Josh Keller commented,
Seems this is a known issue :(https://support.zendesk.com/hc/en-us/articles/115007946367-HTML-and-Markdown-used-in-dynamic-content-does-not-render-in-trigger-emails-or-agent-signatures
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Josh Keller commented,
Thanks @... for this slick code. Very much appreciated!
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Josh Keller commented,
Thanks so much, Nicholas! Nice work and greatly appreciated.