
Josh Keller
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Total activity20
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Last activity
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Member since
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Activity overview
Latest activity by Josh Keller-
Josh Keller commented,
This is super excellent. Can you confirm whether this new Skills permission will allow these agents to add and remove skills from agents?
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Josh Keller commented,
I've found the following to manage app sizing pretty well: function resize_app() { let el = document.getElementsByTagName('body')[0]; let height = el.offsetHeight; let style = getComputedS...
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Josh Keller commented,
This sounds like a fun, moderately sized project using Guide APIs. Not that it wouldn't be great for ZD to offer this capability out-of-the-box, but don't let that hold you back.
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Josh Keller commented,
The "Ticket skills" attribute seems to return all skills that were ever applied to the ticket. How can we get only the currently-applied ticket skills?
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Josh Keller commented,
Seems this is a known issue :(https://support.zendesk.com/hc/en-us/articles/115007946367-HTML-and-Markdown-used-in-dynamic-content-does-not-render-in-trigger-emails-or-agent-signatures
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Josh Keller commented,
Thanks @... for this slick code. Very much appreciated!
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Josh Keller commented,
Thanks so much, Nicholas! Nice work and greatly appreciated.