Josh Keller

Total activity

20
Last activity

November 01, 2022 17:16
Member since

April 16, 2021 04:35
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1 user
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4
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9

Activity overview

Latest activity by Josh Keller

Josh Keller commented, October 26, 2022 18:06
This is super excellent. Can you confirm whether this new Skills permission will allow these agents to add and remove skills from agents?
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- Josh Keller
- Created October 26, 2022 18:06
- 0 votes
Josh Keller commented, January 21, 2022 20:08
I've found the following to manage app sizing pretty well: function resize_app() { let el = document.getElementsByTagName('body')[0]; let height = el.offsetHeight; let style = getComputedS...
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- Josh Keller
- Edited January 27, 2022 07:06
- 0 votes
Josh Keller commented, October 21, 2021 23:29
This sounds like a fun, moderately sized project using Guide APIs. Not that it wouldn't be great for ZD to offer this capability out-of-the-box, but don't let that hold you back.
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- Josh Keller
- Created October 21, 2021 23:29
- 0 votes
Josh Keller commented, March 16, 2021 23:37
The "Ticket skills" attribute seems to return all skills that were ever applied to the ticket. How can we get only the currently-applied ticket skills?
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- Josh Keller
- Created March 16, 2021 23:37
- 3 votes
Josh Keller commented, October 15, 2020 20:46
Seems this is a known issue :(https://support.zendesk.com/hc/en-us/articles/115007946367-HTML-and-Markdown-used-in-dynamic-content-does-not-render-in-trigger-emails-or-agent-signatures
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- Josh Keller
- Created October 15, 2020 20:46
- 1 vote
Josh Keller commented, January 06, 2020 23:49
Thanks @... for this slick code. Very much appreciated!
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- Josh Keller
- Created January 06, 2020 23:49
- 0 votes
Josh Keller commented, September 16, 2019 23:35
Thanks so much, Nicholas! Nice work and greatly appreciated.
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- Josh Keller
- Created September 16, 2019 23:35
- 0 votes