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Paul Mack

Joined Apr 16, 2021

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Last activity Oct 27, 2021

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Latest activity by Paul Mack

Paul Mack commented,

Community comment Q&A - Tickets and email

I have posted a workaround for a similar issue here: https://support.zendesk.com/hc/en-us/community/posts/360049717693-Agent-Workspace-Issues

Not sure if it is directly applicable to this case. Good luck y'all.

View comment · Posted Jan 24, 2021 · Paul Mack

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Paul Mack commented,

Community comment Feedback - Ticketing system (Support)

Hi all. This issue has always frustrated me but I have just found a workaround. Click outside of the text field and then press and hold Shift+Tab. This will cycle through hyperlinks and fields in the workspace until it selects something on the left hand side and shifts it back into the regular view.

View comment · Posted Jan 24, 2021 · Paul Mack

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