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Paul Mack
Joined Apr 16, 2021
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Last activity Oct 27, 2021
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Latest activity by Paul Mack
Paul Mack commented,
I have posted a workaround for a similar issue here: https://support.zendesk.com/hc/en-us/community/posts/360049717693-Agent-Workspace-Issues
Not sure if it is directly applicable to this case. Good luck y'all.
View comment · Posted Jan 24, 2021 · Paul Mack
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Paul Mack commented,
Hi all. This issue has always frustrated me but I have just found a workaround. Click outside of the text field and then press and hold Shift+Tab. This will cycle through hyperlinks and fields in the workspace until it selects something on the left hand side and shifts it back into the regular view.
View comment · Posted Jan 24, 2021 · Paul Mack
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