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Dimitri Velednitsky's Avatar

Dimitri Velednitsky

Joined Apr 16, 2021

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Last activity Oct 22, 2021

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ACTIVITY OVERVIEW

Latest activity by Dimitri Velednitsky

Dimitri Velednitsky commented,

Community comment Feedback - Reporting and analytics (Explore)

With Answer Bot filtering working only on Labels they have become a crucial part of our content management. Since it was absent from our content management before starting to use Answer Bot we are trying to do catch-up and that's incredibly difficult when we can't even assess what our current situation is. 

 

View comment · Posted Aug 11, 2021 · Dimitri Velednitsky

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Dimitri Velednitsky commented,

CommentWorking with articles in the knowledge base

Is there any way to report on labels? 

For example, I want to list every article in X category that doesn't have a Y label. 

We're trying to use Answer Bot and since AnswerBot can only make filtering decisions based on labels I end up with many questions about what labels are applied where and I can't find them in Explore.

View comment · Posted Aug 09, 2021 · Dimitri Velednitsky

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