Steven Hank

We encountered this issue today too. Super confusing to have the end date on the left.

+1 on this. Having a list of all users in the Assignee filter might be useful to someone, but I can't really imagine how.

I would like to be able to create a dashboard that allows us to view certian metrics by agent all at once. Right now, we are A/B testing a new call flow, and I'm trying to see what effect it has on multiple metrics like custoemer satisfaction, upsells, retention, etc.

I'm able to build this pretty easily for individual queries, but having this in a dashboard filter would make it easy to look at multiple metrics at the same time instead of having to pull these up in different tabs or adjust the assignee on each individual query.

This feature would be incredibly useful. Especially since images don't copy and paste well, this becomes extra time consuming. When I want to edit a customer facing article for an upcoming feature, but not release the changes externally yet, I'd like to be able to create a clone, made edits, and then release it with the product update.