Josine Pentin
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Total activity31
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes16
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Subscriptions8
Activity overview
Latest activity by Josine Pentin-
Josine Pentin commented,
We like this app. Are there plans to return community posts and action on them?
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Josine Pentin created a post,
Integration with 'Procedure Flow' type tool
AnsweredWe're looking for a Zendesk-integrated tool to create step-by-step troubleshooting and standard operating procedure flows (hyperlinked flowcharts) for both the agents and customers. A product calle...
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Josine Pentin commented,
How can we allow the users to update the language setting in their profile?
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Josine Pentin commented,
Hi, Tipene.It is the active chat that is being timed out after an idle time of 1 minute.Thanks for your help.Josine
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Josine Pentin commented,
Hello,When one clicks the User icon in the Context Panel, the following user fields are displayed:Customer NameEmailPhoneTime ZoneLanguageNotes How do we change what user fields are displayed here ...
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Josine Pentin commented,
Hello, Zendesk PM.What is the latest update on this Feature Request?Thank you.
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Josine Pentin created a post,
Session from Classic Chat client (on our own app) closes after 1 minute of idle time
We have the chat client (https://developer.zendesk.com/api-reference/widget/introduction/) implemented on our own client mobile app, and the session closes after 1 minute of idle time. Any ideas on...